Matthew Zheng is a seasoned professional with extensive experience in expert services and technical support across various roles. Currently serving as Senior Director of Expert Services NA at Optimizely since September 2021, Matthew has previously held positions such as Director of Expert Services, Senior Strategy Consultant, and Business Strategy Manager. Prior experience includes Information Technology Manager for eCommerce at White Cap and Senior Project Manager at Episerver. Matthew also has a strong background in technical support management, having worked as Manager of AMER Technical Support at Pitney Bowes Software, and as GIS/Tech Support Officer at Simmersion Holdings Pty Limited. Educational background includes studies at Copland College and the University of Canberra.
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