Molly Desmarais

Senior Customer Success Manager, Team Lead at Optimizely

Molly Desmarais is a Senior Customer Success Manager with experience at various tech companies such as Optimizely, Zaius, and SnapApp. Molly has a background in managing high complexity Enterprise level accounts, developing project plans with customers, and mentoring junior team members. Molly's expertise includes handling renewals, upsells, and driving adoption and expansion of top accounts. Molly has also worked in client service roles at SS&C Technologies and as a Global Customer Support Representative at Thomson Reuters. Molly holds a BS in English Language and Literature from Wheaton College Massachusetts.

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Timeline

  • Senior Customer Success Manager, Team Lead

    April, 2022 - present

  • Senior Customer Success Manager

    April, 2021