Geraldine V. is an accomplished Customer Success Manager at Optimove since May 2025, responsible for driving client value and long-term success through collaboration and strategic insights in a high-growth environment. Previously, Geraldine served as Customer Success Delivery Lead at Ansira from March 2020 to May 2025, where efforts focused on strengthening client relationships and enhancing customer service for key brands. Prior experience includes roles as Media Buy Analyst at Ansira, coordinating media buys and negotiating on behalf of clients, and Logistic Coordinator Team Lead at Lean Solutions Group, managing customer service operations and training new hires. Geraldine began a career in marketing with an internship at Unilever and holds a Bachelor's degree in International Business from Universidad del Norte, awarded in 2019.
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