Jonathon Schlafer

Jonathon Schlafer has over 5 years of work experience in customer success, customer experience, and operations roles. Jonathon is currently working at Optimove as the Customer Success Team Lead since January 2021. Previously, they worked at Optimove as a Customer Success Manager from October 2019 to January 2021. Before that, Jonathon worked at Hello Alfred as a Customer Experience + Field Operations staff from July 2018 to September 2019. Jonathon gained experience in customer service as a Customer Experience Specialist at Casper from October 2017 to July 2018. Jonathon also had an internship at Casper as a Customer Experience Intern from June 2016 to August 2016.

Jonathon Schlafer graduated from Brown University in 2017 with a Bachelor of Arts (BA) degree in International Relations, Political Economy, and Society. In February 2021, they obtained the certification for The Complete SQL Bootcamp from Udemy.