Aaron Thomas currently serves as the Director of Training Programs at Optimum, a position held since May 2024, overseeing training initiatives that enhance customer service teams. Prior to this role, Aaron held several key positions at Altice USA, including Director of Training Programs and Director of Learning Technology, where responsibilities focused on empowering organizations related to Optimum's products and services. Previous experience includes a tenure at AT&T in various capacities such as Director of Learning Technology and Director of Training, where significant contributions to learning technology development, training operations, and skills transformation were made. Aaron began a career in technology and training management with positions at WilTel Communications and Union Public Schools, and holds a Bachelor of Arts degree in Speech from Northeastern State University.
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