Jeffrey Grant is an executive leader with over 15 years of contact center leadership experience and advanced leadership training from Harvard Business School Online. They currently serve as the Sr Director of Contact Center Sales at Optimum and are a minority owner at Give Back Essentials. Previously, Jeffrey held various leadership roles, including Assistant Vice President at Dovenmuehle Mortgage, Default Resolution Manager at FMS, and Team Manager at JPMorgan Chase & Co. Known for excellent communication skills, they have a proven track record of building successful teams and driving profitability in high-pressure environments.
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