Navy Raycraft

Navy Raycraft has extensive experience in process improvement, management, and team coordination across various organizations. At Rogers Communications, Navy held several roles, including Process Improvement Specialist, where responsibilities included leading cross-departmental workshops and developing regional scorecards. In addition, Navy served as a Problem Management Analyst, Network Specialist for Root Cause Analysis, and Business Manager within Core Networks, focusing on collaboration with senior leadership to achieve company objectives. Prior experience includes quality assurance roles at Sprint-Canada Inc. and Celestica, as well as customer service at Wells Fargo. Currently, Navy serves as Sr. Director and Chief of Staff at Optimum, advising the EVP of Product & Technology and ensuring alignment across the organization. Navy's leadership roles have included event coordination and human resources management at Toronto Fun League, further demonstrating a strong background in team leadership and project execution.