Tamara Layne, MHRM, SHRM-CP, currently serves as Field Operations Manager at Optimum since December 2021. Previously, Tamara held supervisory roles in the Triage Operations Center and Contact Center at Altice USA from August 2008 to December 2021. Tamara also contributed as a Consultant at Computer Network Solutions from 2007 to 2010, focusing on the design, building, and relocation of data centers for corporate and telecommunications clients. Prior experience includes serving as CIO and Operations Manager at Guardian Bureau from 2004 to 2007, overseeing corporate operations, human resources, and client interactions. Educational achievements include a Master of Human Resource Management from Colorado State University Global and a B.S. in Physical Education and Exercise Physiology from Brooklyn College, along with qualifications in Pre-Hospital Emergency Care from St Vincent's School of Nursing.
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