Trevor Cudmore is an expert in business operations analytics, data-driven strategy, and financial planning, currently serving as the Director of Operations Analysis at Optimum since 2016. They effectively lead cross-functional teams to optimize business operations and enhance customer experience through predictive analytics. Trevor has a strong background in mentoring and developing teams in data modeling and mining, which has led to significant improvements in forecasting accuracy and operational efficiency. With a history of reducing call volumes and boosting customer satisfaction, they prioritize collaboration and compliance in their strategic initiatives. Trevor holds a Master Black Belt in Six Sigma from Villanova University and an Associate Degree in Computer Science from South East London College.
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