Shane Jackson

Chief Customer Officer at OptimumCX

Shane is a senior executive leader in the BPO contact service industry. He has focused his career on fostering and growing client relationships through strategic partnering initiatives, which increase client market share, streamline operational processes and increase profitability. Shane has overseen operations, client services, and marketing and sales divisions for some of the country’s most successful and entrepreneurial centers in the past 25 years.

Timeline

  • Chief Customer Officer

    Current role