Diego Legrain is an experienced Customer Support Manager currently at Optimy since January 2021, specializing in 1st and 2nd lines of support and team leadership. Prior to this, Diego held various roles at Jobyx, including Customer Success Support Specialist and Business Developer, focusing on client experience and process improvements. Diego's background at BNY Mellon spans nearly a decade in derivatives collateral services, involving client relations, risk management, and operational controls. Earlier roles included project management in translation services at Brussels Language Services and an educational foundation in translation and project management, coupled with advanced studies in España.
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