Lauren Watters is a Technical Support Engineer at Options Technology, where responsibilities include providing technical support to fin-tech clients and managing tickets through Jira since June 2023. Prior to this role, Lauren worked as an RPA Developer at The Robot Exchange, initially as a placement student from June 2021 to June 2022 and then part-time alongside studies until February 2023. Lauren holds a BEng in Computer Science from Queen's University Belfast, completed in July 2023, and received secondary education at St. Patrick’s College Maghera from 2012 to 2019.
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