Rick Browne is an accomplished IT professional with extensive experience in software development, infrastructure support, and technical analysis. Currently serving as the Head of Monitoring at Options Technology since November 2016, Rick specializes in monitoring and automation. Previous roles include Infrastructure Support Analyst at Steria, Technical Analyst at Xootec, and IT Specialist at the Youth Justice Agency, showcasing a strong background in supporting Microsoft server environments, desktop support, and system administration. Rick holds a BSc (Hons) in Computer Science from the University of Ulster at Jordanstown and has obtained Microsoft Certification in Configuring Windows Small Business Server 2008.
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