Ricky Parkins is a seasoned Unified Communications Engineer currently employed at Options Technology since June 2018, bringing expertise in managing communication technologies. Prior to this role, Ricky served as a Senior 2nd Line Engineer and Team Lead at KCOM from July 2004 to June 2018, demonstrating strong leadership and technical skills. Ricky holds a Bachelor of Science degree in Management Information Systems from the University of Hertfordshire, completed in 2002.
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