Shona Carson is a seasoned professional with extensive experience in security analytics and customer support within the technology sector. Since June 2017, Shona has held the position of Vice President of Security Analytics at Options Technology, where responsibilities have included data analysis and technical support, utilizing tools such as Active Directory, Exchange, Citrix, and Cisco Unified Call Manager, as well as leveraging Atlassian's JIRA suite. Prior to this role, Shona worked as a Sales Assistant at Primark Stores Limited and JACK AND JONES. Shona holds an MBA in Business Strategy, Entrepreneurship, Marketing, Innovation, and Digital Transformation from ThePowerMBA (2021-2022) and a Bachelor's Degree in Business Information Technology from Queen's University Belfast (2015-2019).
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