Chanel C. currently serves as Director of Client Success at Optiv, overseeing operational and strategic planning for the Client Success Group while ensuring successful client onboarding project delivery. Prior experience includes roles at ECS, where Chanel managed a 45-member Project Management Office and directed ServiceNow implementations. Additional positions held include Principal Consultant at DXC Technology and various management roles focused on client engagement and service delivery across multiple organizations, including Moodlerooms, Intralinks, and others. Chanel holds a Master of Science in Business and Technology Management from Stevenson University and a Bachelor of Science in Computer Information Systems, complemented by educational backgrounds from New York University and Pace University.
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