Christopher Sergeant

Christopher Sergeant is an experienced professional with a strong background in client operations and customer success management. Currently serving as a Client Operations Specialist at Optiv Inc since January 2020, Christopher has previously held various roles at Arkadin, including Customer Success Manager, Sr. Service Assurance Manager, Service Assurance Manager, and Live Assistance Specialist, where responsibilities included establishing strategic relationships, managing service improvement plans, and ensuring high levels of customer support. Prior experience includes a position as a Network Operations Center Technician at Isotropic Networks Inc, focusing on satellite communication services. Christopher holds a Bachelor of Science degree in Communication and Media Studies from Northern Illinois University and an Associate of Science degree from McHenry County College.