Heather W.

Heather W. is an experienced professional with a strong background in client account management and technical communication. Currently serving as a Service Contracts Manager at Optiv Inc since April 2021, Heather creates and edits Statements of Work (SOWs), focusing on readability, usability, and presentation while maintaining a high standard of quality and consistency. Prior to this role, Heather accumulated significant experience at Cass Information Systems, where roles included Sr. Client Account Manager and Client Account Representative. Additional experience includes positions at Towne Properties as a Leasing Agent and service in two AmeriCorps programs. Heather's academic credentials include a Bachelor of Arts and Sciences degree in Women's Studies & Sociology from Bowling Green State University, earned between 2002 and 2006.