Janet G. is an experienced Senior Client Success Manager at Optiv, specializing in Managed Security Solutions since November 2021. In this role, Janet G. manages complex client portfolios, facilitates onboarding for new clients, articulates technical outcomes, and monitors client satisfaction through key performance indicators. Prior experience includes serving as a Cybersecurity Consultant and Technical Account Manager at Fiserv, where Janet G. enhanced client relationships and improved service delivery strategies. Additionally, a history of working for Verizon as a Global Enterprise Advisor and Business Services Coordinator showcases a strong background in client retention and operational management. Janet G. holds Bachelor's degrees in Music Education from Ohio University and Operations & Management from Bellevue University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices