Ramón Espinal

Ramón Espinal currently serves as a Customer Success Manager at Optmyzr, where responsibilities include providing technical assistance, facilitating platform use, and overseeing customer support channels to develop tailored solutions. Prior experience includes a role as a Medical Interpreter at SGF Global, ensuring fluent English-Spanish translation of complex medical dialogues, and as a Customer Experience Executive at Tierra Hotels, focusing on customer satisfaction and support. At Globalia, Ramón held dual roles as Manager of Customer Service, leading projects to enhance customer experiences, and as Human Resources Assistant and Training Coordinator, supporting recruitment and training processes. Earlier positions included Reservations and Customer Service Assistant at Be Live Hotels and Technical Support at Stream Global Services. Ramón holds a degree in Industrial and Organizational Psychology from Universidad Autónoma de Santo Domingo and a technical degree in information technology. Additionally, Ramón has achieved a C1 level in English.