Daniel Lawrence

Daniel Lawrence is a seasoned IT professional with extensive experience in technical support and deployment management across various organizations. Currently serving as a Senior Technical Support Analyst at OPSEU Pension Trust since March 2014, Daniel coordinates ticket assignments, reviews service quality, and assists in procurement processes. Previous roles include Senior Deskside Analyst at TD and Manulife Financial, where Daniel led deployment projects for Lotus Notes and Internet Explorer across thousands of desktops and laptops. Earlier experience includes technical support at IBM and Sonepar Canada, where Daniel supported large-scale IT infrastructures. Daniel holds education from John Abbott College and Ryerson University.