Alejandro D.

Alejandro D. is an Associate Director at Optum, where they currently serve as the Global Quality Head for the Philippines and Puerto Rico since 2025. Previously, they have held several roles at Optum, including Assistant Manager in Quality Assurance, where they managed both non-clinical and clinical processes, and Quality Assurance Subject Matter Expert. Alejandro began their career as a Quality Assurance Specialist at TeleTech, conducting quality reviews for agents. They hold a degree from ICCT Colleges - Cainta, where they studied from 2002 to 2006, and are yellow belt certified.