Alka Singh is a seasoned Quality Engineering and Automation Leader currently serving as the Quality Engineering Manager at Optum. They have previously held positions including Sr. QA Analyst at TELUS International, Quality Assurance Lead at TIAA, and Transition Lead at Tata Consultancy Services. With a background as a Technology Analyst at Infosys and experience as an IVR Automation Tester at TechStar Group, Alka has demonstrated expertise in AI adoption and contact center excellence. Alka is also certified in Generative AI.
This person is not in the org chart
This person is not in any teams
This person is not in any offices