Alona Dunlap

Alona Dunlap, CRCR, ARCR, currently serves as Vice President of Client Delivery-Provider Operations at Optum, a position held since January 2025. Previously, Alona held the role of Vice President of Account Management and Strategic Partnerships at Salucro Healthcare Solutions from 2022 to 2024 and served as Senior Director of Patient Revenue Services at St. Luke's University Health Network between 2019 and 2022. Alona's extensive experience includes leadership roles in operations and account management at eReceivables INC and Sutherland Healthcare Solutions, where responsibilities encompassed revenue cycle optimization and operational excellence. Alona started a career in the healthcare industry with positions at Apollo Health Street Ltd. and Armanti Financial Services, focusing on billing and accounts receivables. Early professional experience includes roles at Computer Sciences Corporation and Siemens Healthcare in business support and revenue cycle services. Alona holds a degree from Western Governors University.