Alvin M.

Alvin M. is a Senior Training Manager at Optum, with 20 years of experience in the BPO industry and over a decade in leading training teams globally. They specialize in building and scaling learning programs that enhance business growth, covering areas from onboarding to leadership development. Previously, Alvin held roles as Learning Services Manager at TELUS International Philippines and Learning Manager at Sitel, focusing on both instructor-led and digital learning environments. Alvin earned a Bachelor of Science in Computer Science from the Polytechnic University of the Philippines.