Amy Duehlmeier

Amy Duehlmeier is an experienced Associate Director of Operations with a strong background in the telecommunications industry. Currently, they serve as the Associate Director at Optum, managing a team that addresses client inquiries and drives process improvements. Prior to this, Amy held various leadership roles at Verizon and Verizon Wireless, where they successfully led operations, implemented customer experience strategies, and achieved significant cost savings. With a solid focus on management, leadership, and customer satisfaction, Amy has consistently delivered top results throughout their career.