Amy (Kiger) Hill is a Senior Director of Workforce Planning and Management at Optum, where they have worked since 2021. Previously, Amy held various leadership roles in workforce management at companies such as UnitedHealth Group, Convergys, and RDI Marketing Services, overseeing operations for thousands of agents and multiple clients. Amy earned a Bachelor of Science in Psychology and Management from Northern Kentucky University and a Master's in Education, specializing in School Counseling, from Xavier University.
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