Anshuman Singh is a Service Delivery Manager at Optum, where they lead a team of over 180 professionals across India and the Philippines, focusing on customer satisfaction and operational excellence in the BFSI and healthcare sectors. With a strong background in organizational leadership from the Indian Institute of Management, Lucknow, Anshuman has also gained significant experience in team management through previous roles at MetLife and Intelenet. Currently pursuing a degree in Statistics at the Indian Statistical Institute, Anshuman holds several certifications including PMP and Lean Six Sigma Black Belt.
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