Ashley Geer is a skilled professional with extensive experience in customer service and leadership roles, currently serving as the Customer Service Team Lead at Optum since January 2023. In this position, Ashley supports over 100 Advocates daily while also acting as a Subject Matter Expert. Previous roles at Optum include Senior Customer Service Representative, where Ashley delivered compassionate support to 50 to 70 callers daily, and Patient Care Coordinator at OptumRx Specialty Pharmacy. Additionally, Ashley served as President of Red Leaf Maple LLC from April 2013 to January 2025 and worked as a Customer Service Representative at Citizens Bank from July 2011 to April 2013. Early career experience includes a Program Director position at Bay Area Community Foundation, focusing on support for the President/CEO, grant management, and public relations. Education was completed at Delta College.
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