Bj Perkins has extensive experience in benefit processing and project management, particularly in the healthcare and telecommunications sectors. At Optum, from February 2024 to June 2018, Bj held positions including Sr Benefit Process Consultant, focusing on ensuring benefits integrity and compliance with regulatory requirements in behavioral health products. Prior roles include Senior Project Manager at USLink, Service Delivery Supervisor at Eschelon Telecom, and various account management and supervisory positions at McLeodUSA. Notable achievements include managing teams, resolving service delivery issues for national accounts, and providing training and customer support. Bj's professional journey reflects a commitment to operational excellence and customer satisfaction across diverse roles.
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