BK Stecklein is a seasoned professional with 25 years of experience in Information Technologies and 30 years in Customer Service. Currently serving as a Senior Software Quality Assurance Systems Engineer at Optum, BK has previously held positions at various organizations including NDC, Relay Health, Change Healthcare, and McKesson. BK's expertise encompasses designing and implementing technical processes, overseeing server migrations, and providing training for staff across multiple team sizes. An alumnus of Oklahoma State University and Saint Gregory University, BK holds degrees in Management and has consistently managed complex projects throughout their career.
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