Bryan Harkins is a strategic analytics executive with extensive experience in transforming data into enterprise-wide value. Currently serving as VP of Customer Service Delivery at Optum, Bryan leads customer support functions to enhance satisfaction and operational excellence. Previously, Bryan held roles such as VP of Insights and Analytics at Optum, where they drove analytics strategies contributing to significant business growth. With a Master's degree in Business Administration from Rutgers University - Camden and a Bachelor's degree in Science, Bryan is adept at leveraging data and technology to deliver actionable insights and foster a data-driven culture.
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