Carmen Smith is a seasoned Director of Operations with extensive experience in healthcare management. They began their career at Southeast Mobile Eye as an Office Manager and Ophthalmic Technician from 1998 to 2004, where they developed marketing materials and maintained electronic patient records. From 2004 to 2006, Carmen served as a Regional Account Manager at AIM Healthcare, focusing on overpayment reviews and contract verification. Currently, they hold multiple leadership roles at Optum, overseeing special network operations and credit balance services for significant provider relationships.
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