Chad Sauls

Chad Sauls, PMP, serves as the Director of Transformation & Automation at Optum since September 2019, where leadership in automating processes has significantly improved client SLA adherence and achieved performance-based incentives exceeding $1 million. Prior roles at Optum include Senior Technology Solutions & Consultant, focusing on enhancing automation portfolios and client NPS scores, and Program Manager for New Client Implementation, which involved managing client expectations and overseeing cross-functional initiatives. Previous experience includes positions at MedVet as Chief of Staff - Information Technology Program Manager, Implementation Project Manager at McKesson, Information Technology Project Manager at J.P. Morgan Asset Management, Technology Business Analyst at JPMorgan Chase, and Pharmaceutical Sales Representative at Pfizer. Chad Sauls holds a BA in Economics from The Ohio State University and further education from the International Federal University of Parana UFPR.