Craig H. is a Senior Manager in Quality Engineering at Optum, where they oversee manual and automated testing of the ESM Solutions platform for a Fortune 5 healthcare company. With extensive experience in Healthcare Technology, Retail, and Banking industries, Craig has honed skills in Quality Engineering, Enterprise Service Management, Automation, and IT Infrastructure Management. They previously held leadership roles at Change Healthcare, AutoZone, and various banking institutions, focusing on mergers and acquisitions as well as functional management. Craig earned a Bachelor of Business Administration in Management Information Systems and Services from the University of Arkansas at Little Rock.
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