Daniel Pham is an experienced operations and workforce analytics leader with a strong background in data-driven management across various industries. Currently serving as the Director of Operations & Workforce Analytics at Optum since May 2022, Daniel oversees demand forecasting, staffing and capacity planning, and analytics within the Episource division. Prior to this role, Daniel held leadership positions at Mercer, Change Healthcare, Colorado Technical University, Sears Holdings Corporation, and GrubHub, focusing on workforce management, business intelligence, and operational optimization. Throughout this career, Daniel has demonstrated expertise in team development, operational excellence, and strategic planning.
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