Denise Walker is an experienced Technology professional and Product Support Manager currently leading a team of onshore and offshore L1 professionals at Optum. With a strong background in retail pharmacy platform development, project management, and technical support, Denise has successfully managed and implemented various IT projects, earning multiple honors for contributions to the Pharmacy business unit. Having worked across numerous organizations, Denise possesses over 10 years of experience in telecommuting and remote systems support, demonstrating exceptional skills in project planning, team leadership, and customer service.
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