Devon Derouin is an Organizational Change Management leader currently serving as the OCM Lead for Optum Technology's End User Technology Solutions Delivery team at UnitedHealth Group. With a strong focus on employee engagement, training, and development, Devon has successfully implemented strategies across various organizations, including a notable role as Director of Customer Service & Workforce Management for the State of Vermont. Devon has a proven track record in optimizing processes and utilizing data-driven strategies to enhance user adoption and operational efficiency. Recognized for their significant contributions, Devon received the 2018 Vermont Agency of Human Services Beacon Award. Devon is pursuing a Bachelor of Science in Business Administration from Green Mountain College.
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