Dexter Ramos is an experienced professional in service delivery and operations management, with a career spanning over a decade in the customer service industry. Notable roles include Assistant Manager, Service Delivery Manager, and Senior Service Account Manager at Optum from October 2015 to March 2019. Prior to this, Dexter held various positions, including Supervisor of Operations at Teleperformance Philippines and Service Delivery Team Leader at TeleTech. Dexter's career began as a Customer Service Representative at Teleperformance Philippines in 2009. Dexter holds a Bachelor's degree in Accountancy from San Sebastian College - Recoletos de Manila, obtained in 2009.
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