Dhaval A. is a highly seasoned business information technology professional with extensive experience in leading and coaching global teams in Agile methodologies, IT projects, and business operations across multiple industry verticals including healthcare, banking, and finance. Previously, they served as a Scrum Master and Agile Delivery Lead at Optum, where they excelled in managing multiple scrum teams and enhancing service delivery. Earlier in their career, Dhaval held various roles at United Health Group, focusing on operations management, coaching, and achieving service level agreements. Dhaval earned a Bachelor in Commerce from Delhi University.
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