Divya Arora is a Senior Director at Optum Global Solutions, leading Knowledge Services across the Philippines, India, and Latin America. With over 10 years of experience in outsourcing, Divya has focused on change management, training, and continuous improvement. Previously, Divya has held various roles, including Associate Director at UnitedHealth Group and Director of Learning Solutions at Optum Global Solutions. Divya completed an Advanced Negotiation Skills Program at IIM Bangalore and has received multiple accolades in learning excellence. Divya holds a degree in Hospitality and Travel & Tourism from Delhi University.
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