Edina Malave is an accomplished professional with substantial experience in account management and customer service. Currently serving as a Service Account Manager at Optum since July 2019, Edina has developed expertise in managing client relationships and ensuring customer satisfaction. Prior roles include Senior Credit Analyst at Verizon Wireless, where Edina evaluated credit reports and identified fraud risks, and Sourcing Account Manager at Philips Healthcare, responsible for communication between vendors and customers and authoring training materials. Earlier in the career, Edina worked as an Account Manager at Consumer Portfolio Services, efficiently managing delinquent accounts and achieving a consistent monthly quota.
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