Greg Widdicombe currently serves as IT Director of Application Support at Optum since March 2023. Previously, Greg held the role of IT Manager for Informatics, Business & Systems Analysis at Oregon Medical Group from October 2020 to March 2023, and was Director of IT Service Delivery at Zones, Inc. from 2017 to 2020. With extensive experience at notable companies such as Hewlett Packard Enterprise, Symantec, TIBCO Software, and MarchFirst, Greg has developed a strong track record in IT service delivery, project management, and customer service excellence. An advocate for ITIL frameworks, Greg has successfully led initiatives that improved operational efficiency, reduced costs, and enhanced service quality across various organizations, demonstrated by notable achievements like maintaining 100% SLA compliance and driving significant improvements in IT processes and KPI reporting. Greg holds a Bachelor of Science degree in Computer Science from Queensland University of Technology.
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