Ian G. is currently a Capability Manager, Optimization & Workflow at Optum, where they lead process improvement initiatives and manage technology implementations that have resulted in significant cost savings. Previously, they served as a Senior Technology Consultant and Senior Technology Analyst at Optum, where they focused on enhancing operational efficiencies and championing workflow automation. Ian's earlier experience includes roles at the Federal Reserve Bank of Minneapolis, where they were recognized for their customer service excellence and process improvement efforts. Ian is pursuing a Bachelor of Arts in Political Science at Winona State University.
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