Iti Singh is currently an Operational Trainer at Optum, bringing over three years of experience in customer care, retention, and back-office operations. They previously held roles at Optum as a Senior Appeal Representative and Appeals Representative Associate. Prior experience includes serving as a Subject Matter Expert at Provana and as a Customer Service Representative at Justdial. Iti earned a Master's degree from Indira Gandhi National Open University and a Bachelor's degree in Commerce from Delhi University.
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