Jayesh Patel is the Director of Site Reliability Engineering at Optum, where they lead performance and capacity activities for infrastructures and web applications. Previously, they held the position of Senior Cap/IT Performance Management Analyst at Optum IT, focusing on performance monitoring and capacity planning. With a background as a Senior QA Automation Engineer at UnitedHealth Group, Jayesh has extensive experience in performance testing and automation tools. Jayesh earned a Bachelor's degree in Information Technology from Sikkim Manipal University and an Associate's degree in Information Technology from the University of Ballarat.
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