Jeffrey Adriano is a dynamic and results-oriented Global Training Leader with over 18 years of experience in the BPO industry, specializing in large-scale learning operations and leadership development across the Philippines, India, Puerto Rico, and the US. They are currently an Associate Director at Optum and previously held the position of Director of Training at Transcom. Throughout their career, Jeffrey has successfully led global training teams and has a proven track record in driving business performance, attrition reduction, and delivering innovative training solutions. They are recognized for building strategic partnerships that enhance training effectiveness and support organizational profitability.
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