John Bantz

John Bantz is a Solutions Architect at Optum, where they focus on improving the contact center space through the adoption of cloud-based technologies and integration of AI. With over 20 years of experience, they previously held positions at John Deere, including Infrastructure Analyst and acting Product Owner, where they bridged gaps between business needs and IT solutions. Bantz holds a BS in Management Information Systems from Grand View College and an AA in Liberal Arts from Kirkwood Community College.