Johna Ponterio

Johna Ponterio is an Epic Certified Principal Trainer currently working at Optum since 2024. Prior to this role, they served as a Revenue Cycle Trainer and QA Specialist at Allegheny Health Network from 2015 to 2024, where they onboarded new hires, conducted training, and supported various Go-Lives. Johna began their professional journey as an Admissions Representative at EDMC from 2014 to 2015, facilitating campus tours and assisting students with applications. They hold a Bachelor’s Degree in Education from Duquesne University, which they earned in 2014.