Josh Cropper is a seasoned Director of Operations with extensive experience in the healthcare industry. Currently serving as the Director of Optum Quality & Risk Adjustment Operations since 2025, they specialize in optimizing retrieval success and managing vendor relationships. Previously, Josh held various managerial roles at Optum, where they focused on project planning, vendor oversight, and process improvements for Medicare Risk Adjustment and ACA programs. Josh also gained early experience in account management during an internship at VML in 2008, further developing their skills in project and account management. Josh earned a Bachelor of Science in Business from The University of Kansas and participated in an international business program in Italy.
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